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Tools / Limits and help

Limits and help

Playing in control means setting limits beforehand. These tools help with that.

01 Principle

Play only with money you can spare. Every page shows 18+ and begambleaware.org.

02 Tools

  • Self-exclusion by e-mail, 24 hours, at least six months.
  • Seven days' break.
  • Session overview.
  • Youth protection: secure devices.

03 Warning signs

Take a break if:

  • you play longer or for more than planned;
  • money is borrowed;
  • you grow restless when stopping;
  • your play is hidden.

04 Help

Free and confidential:

  • GamCare — gamcare.org.uk
  • Gambling Therapy — gamblingtherapy.org
  • Gamblers Anonymous — gamblersanonymous.org
  • BeGambleAware — begambleaware.org

05 Request a limit or exclusion

Mail from the registered address or chat; exclusion applies within 24 hours.

  • GamCare — gamcare.org.uk
  • Gambling Therapy — gamblingtherapy.org
  • Gamblers Anonymous — gamblersanonymous.org
  • BeGambleAware — begambleaware.org

06 How to request a limit or exclusion

Write to support@luckyboom.com from your registered email address, or use the 24/7 live chat. Exclusion requests are acted on within 24 hours.